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Ambulance GP Triage Project

ABC 1549 Ambulance Triage Poster 14.09.15 FINAL page 001Birmingham CrossCity CCG, working with West Midlands Ambulance Service, began the Ambulance GP Triage Project on 28 September 2015.

The aim of the project is to reduce the number of patients who are registered with one of the participating GP practices (listed below) being taken to an Emergency Department (A&E) unnecessarily following a 999 call. 

West Midlands Ambulance Service crews will be provided with telephone access to a duty doctor at the patient’s GP practice between 8.30am-6.30pm Monday to Friday to discuss the patient’s clinical condition whilst on the scene.

The duty doctor will have access to the patient’s medical records and can offer clinical advice and support to the ambulance crew in order to consider alternatives to taking the patient to A&E.

A duty doctor will not be called where it is clear that the patient will need to be taken to hospital, or if it is possible to arrange community services to support the patient to stay at home.

If you would like more information on the Ambulance GP Triage Project please contact This email address is being protected from spambots. You need JavaScript enabled to view it. at Birmingham CrossCity CCG, or This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it. from West Midlands Ambulance Service.

The following GP practices are participating in the project:

Northfield

Kingstanding and New Oscott

Sutton Coldfield

North East Birmingham

Edgbaston and South Birmingham

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