Extra chance to have a say on non-emergency patient transport services

People across Birmingham, Solihull and Sandwell now have an additional opportunity to discuss proposals to create a new non-emergency patient transport service.

An extra drop-in session has been added to those taking place over the next week to enable patients across the West Midlands to give their views on the proposed new service.

The sessions, arranged by Birmingham CrossCity Clinical Commissioning Group (CCG), will feed into a consultation aimed at creating a fairer system for all.

The drop-in sessions are being held at the following four hospitals:

  • Queen Elizabeth Hospital: Thursday 6 August from 10am to 4pm, in the atrium, main entrance
  • Good Hope Hospital: Thursday 6 August from 10am to 3pm, in the main corridor
  • Good Hope Hospital: Tuesday 11 August from 10am to 3pm, in the treatment centre, outpatients department
  • Solihull Hospital: Wednesday 12 August from 9.30am to 12.30pm, at the health information point, by the main entrance
  • Heartlands Hospital: Thursday 13 August from 10am to 3pm, by Boots chemist and Amigos, on the first floor.

NHS-funded non-emergency patient transport helps eligible patients, who are unable to travel by private or public transport, get to and from arrangements, such as routine hospital appointments.

Dr Peter Ingham, Contracting Lead at Birmingham CrossCity CCG, said: “The existing contracts for non-emergency patient transport will be coming to an end soon, so we must take action to ensure there is no gap in service for our patients.

“This also gives us an opportunity to look at the quality of the non-emergency patient transport service. We want to make improvements, so that there is one universal service, which is high quality and fairer for patients.

“We are urging people who have not yet had their say to make sure they make their voice heard by visiting one of our drop-in sessions, or filling in our questionnaire either online or by picking up a paper copy at their local GP surgery or hospital.”

More information on the consultation, including how to give your views, is available online.

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