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NHS Protect

NHS Protect (formerly the Counter Fraud Service) was established in 1998 to tackle the major issue of fraud for the NHS, which damages the health service by diverting funds away from patient care.

Every NHS organisation in England and Wales has a nominated Local Counter Fraud Specialist (LCFS) who investigates fraud, and since NHS Protect was set up there have been many prosecutions and millions of pounds recouped.

Fraud can be committed by anyone – staff, professionals, patients, contractors or managers – and in order to tackle NHS fraud it is important that it is reported and investigated. Read about fraud and related criminal acts and examples of NHS fraud.

How do I report a suspected fraud?

If you suspect a fraud, or are unsure whether or not the circumstances regarding your concern constitute a fraud, you should contact Carol Brown, who is the nominated Local Counter Fraud Specialist (LCFS) for the CCG, or alternatively one of the other named individuals listed below if you are unable to reach her.

Reports can be made directly or anonymously, however it is important that as much information as possible is provided to the LCFS. 

Carol Brown – telephone 0121 612 3863 or email This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it.
Paul Westwood – telephone 0121 612 3914 or email This email address is being protected from spambots. You need JavaScript enabled to view it.
Don Ferguson – telephone 0121 612 3914 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

nhs protect telephone logoIf you do not wish to report your concern to the LCFS directly, a fraud referral can be made using the National Fraud and Corruption Reporting Hotline.

Being a witness

You may be required to be a witness because you have seen or been in contact with an aspect which relates to an investigation being conducted on behalf of the CCG either by the LCFS or the police. Anyone who becomes a witness will be fully supported by the CCG and the police Witness Support Unit. Find out more about Being a Witness in the High Courts and County Courts.

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