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Freedom of Information

Freedom of Information logoThe Freedom of Information Act 2000 (FOIA) became operational in January 2005 to promote greater openness of public authorities. The Act provides general access to public authority information helping the public to understand how public authorities carry out their duties, make decisions and spend public money.

The Environmental Information Regulations 2005 (EIR) relates to information, but not exclusive of, elements of the environment, health and safety, emissions and discharges. Any request received that relates to the environment will be dealt with under the EIR. We will advise you if this is the case.

There may be times when information is not released. The FOIA and EIR provide exemptions and exceptions for sensitive information to be withheld. We will explain fully in our response why any information is withheld relating to these exemptions. These exemptions and further guidance about the FOIA and EIR can be found on the website of the Information Commissioner's Office.

Submitting an FOI request

All FOI requests must be submitted in writing and should include a correspondence address.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Write to: Senior Information Governance/Compliance Manager
Birmingham CrossCity CCG
Bartholomew House
142 Hagley Road
Birmingham
B16 9PA

On receipt of your request a confirmation receipt will be sent within three working days. A response will be then be sent to you within 20 working days from the date of receipt of your request. If we are unable to provide you with a response within this time, we will write to explaining why and when we expect to complete this by.

All requests will be processed in accordance with the FOIA or the EIR. Under the Re-use of Public Sector Information Regulations 2005, sections 4 and 12, Birmingham CrossCity CCG imposes conditions on the information provided and withholds permission for you to re-use the information provided.

Cost for information

A charge may be levied if the request will require work in excess of 2.5 days/18hours (£25 per hour up to a total cost of £450) to respond, or if your request will incur excessive photocopying and/or postage, and any other additional costs.

We will advise you of any costs before releasing the information and will liaise with you regarding alternative methods of providing you with information. Information will not be released to you until payment is received, following receipt of payment the information will be transferred within three working days.

What to do if you are unhappy with our response

If you are unhappy with the way your request for information has been handled, you can request a review by contacting the Assistant Accountable Officer/Head of Corporate Services using our contact details listed above.

If you remain dissatisfied with the handling of your request following the CCG's review, you have the right to appeal to the Information Commissioner.

Write to: The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 08456 30 60 60 or 01625 54 57 45

FOI feedback form

We would like to get your feedback to monitor our standards of processing FOI requests. If you would like to provide feedback on how your FOI request has been handled please fill in the FOI feedback form.

Disclosure log

Under the FOIA public authorities are encouraged to publish a disclosure log. These are an aid to promote openness and transparency and display a list of the requests that have been received. If there is a response that you require, please submit your request with the relevant reference number.

Publication scheme

The FOIA requires Birmingham CrossCity CCG to adopt and maintain a publication scheme which should specify which classes of information it intends to publish. These are:

Who we are and what we do: Organisational information, structures, locations and contacts

What we spend and how we spend it: Financial information relating to projected and actual income and expenditure, procurement, contracts and financial audit

What are our priorities and how are we doing: Strategies and plans, performance indicators, audits, inspections and reviews

How we make decisions: Decision making processed and records of decisions

Our policies and procedures: Current written protocols, policies and procedures for delivering our services and responsibilities

Lists and Registers: Current maintained list and registers

The services we offer: Information about the services we offer including leaflets, guidance and newsletters

We will review our publication schemes at regular intervals, monitoring how it is operating, and add information wherever we can.

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